Subscribing to our Clemex Care Service Plan is a great way to keep your software running at peak performance. This plan provides our clients with personalized and timely technical support, essential updates, and helpful product coaching that will increase your confidence and proficiency with Clemex software.
Experiencing a technical difficulty can be stressful – that’s why we place problem resolution at the top of our priority list. You can expect consistently helpful advice from our in-house experts via phone, email or remote meeting software. As part of our commitment to timeliness, professionalism, and respect for your individual concerns, each request we receive is answered within one business day.
“Quick and solution oriented as always.”
“Customer support was very helpful during the update/migration process of the software.”
“[The agent] was so informative. We were confused on what the issue was with our equipment. He was patient and helped us to exhaust every possibility of the issue. He was very cooperative and helpful! ”
“Got a very prompt and concise answer. Many thanks.”
What are the benefits of a Clemex Care Plan?
- Free software updates for a year
- Application-specific coaching
- Fast-track to problem solving
- Waver of the regular service fee